CUSTOM AI AGENTS
AI agents that do the work your team repeats
Noma-Tek builds custom AI agents and workflow automation for small businesses in Sonoma County and the North Bay. Each agent handles one repeatable job, like answering new leads, sorting support requests, pulling data out of documents or researching prospects. A person on your team reviews anything that matters.
Get $750 off an AI Readiness Assessment or your first Managed IT invoice if you start within 30 days. The credit applies once, to one of the two.
2 hours. Credited in full if you continue.
3 to 5 questions. 5 minutes. Free.
An agent is software that does one job the way your team does it
A custom AI agent is a program built around one workflow in your business. It reads what comes in, like an email, a form or a PDF, works out what kind of request it is, and drafts or does the next step in your wording, inside the tools you already use. Anything consequential goes to a person first.
Most small businesses start with one agent on one job. Once it earns its keep, the next one gets built on the same setup.
Four jobs that eat small-business hours
New inquiries answered while they're still warm
A lead-response agent reads each new inquiry from your website, email or DMs and drafts a reply from your actual policies and calendar, so the person asking hears back in minutes instead of days. Your staff approve anything that commits you to something.
Every request sorted before anyone opens it
A triage agent reads incoming support or service requests, tags each one by type and urgency, routes it to the right person or vendor, and keeps the requester updated until it's closed. Urgent or unusual requests go straight to a human.
Data pulled out of documents before anyone retypes it
A document agent reads the files your clients send, pulls out the fields you need, files everything by type and flags what's missing, with a specific ask for each client. Your people still make every judgment call.
Research and a first draft for every prospect
A sales agent researches each prospect's website and brand, then writes an email that references their actual business. Opens, visits and replies land on one dashboard. It's the same pattern as the platform we built for a $30M beverage brand.
Built and running for a $30M beverage brand
The clearest example of what we build is a sales platform for a $30 million national beverage company. Before it, a sales rep spent 2 to 3 hours per prospect on research, mockups and email. The platform now does that work in minutes and costs under $200 a month to run.
Built on the IT you already have
Every agent runs in your accounts, under your ownership. Noma-Tek has managed IT for Sonoma County businesses since 2015, so we set up the access, permissions and data handling behind an agent the way an IT provider would. If we already manage your Microsoft 365, the agent lands on a setup we know, with no access scramble at the start.
Four limits ship with every agent: a person reviews consequential decisions, the agent sees only the data it needs, every action is logged, and edge cases have a clear path to a human.
What a custom AI agent costs
One agent on one workflow is a Quick Win build: $3,000 to $15,000, live in 30 days, with team training included. Systems with several agents and custom integrations run $15,000 to $50,000 over 8 to 12 weeks. Ongoing maintenance is $500 to $2,000 a month, and we don't mark up the AI model costs.
Not sure which workflow to start with? A two-hour Workflow Session answers that for $750, and you leave with a working first version.
Get $750 off an AI Readiness Assessment or your first Managed IT invoice if you start within 30 days. The credit applies once, to one of the two.
2 hours. Credited in full if you continue.
3 to 5 questions. 5 minutes. Free.
Questions
What can a custom AI agent do for a small business?
A custom AI agent takes one repeatable job off your team: answering new inquiries, sorting support requests, pulling data out of documents, or researching prospects and drafting outreach. It works in your tools, in your wording, and hands anything consequential to a person. Noma-Tek builds them for businesses across Sonoma County and the North Bay.
How much does a custom AI agent cost?
A single-workflow agent costs $3,000 to $15,000 as a Quick Win build. Multi-agent systems with custom integrations run $15,000 to $50,000. Maintenance is $500 to $2,000 a month, and we don't mark up the AI model costs. If you're not sure where to start, a $750 Workflow Session maps one workflow first, and you get $750 off an AI Readiness Assessment or your first Managed IT invoice if you start within 30 days.
How long does it take to build an AI agent?
One workflow takes about 30 days from kickoff to an agent your team uses every day. Larger systems with several agents and custom integrations take 8 to 12 weeks. For a simpler workflow, a first working version can come out of a two-hour Workflow Session, built in an AI tool you already pay for.
Is it safe to let an AI agent handle customer data?
It is when the agent is built with limits. Every Noma-Tek agent ships with four: human review on consequential decisions, access only to the data it needs, a log of every action, and a clear path to a person for edge cases. Because we're also a managed IT provider, we set up the accounts and permissions behind the agent the same way we secure the rest of your systems.
Do we need Noma-Tek as our IT provider to get an agent built?
No. We build agents for North Bay businesses whatever IT provider they use, working with the access your team grants for the project. If we already manage your Microsoft 365, there's no access scramble at the start, because the accounts, permissions and devices are ones we set up.
Pick the one job you'd hand off first
Bring it to a two-hour Workflow Session, at your office anywhere in Sonoma County or remote. You leave with a working first version and a plan for the rest.
Get $750 off an AI Readiness Assessment or your first Managed IT invoice if you start within 30 days. The credit applies once, to one of the two.
2 hours. Credited in full if you continue.
3 to 5 questions. 5 minutes. Free.